Always charge your Airwheel electric suitcase using the original charger. Avoid overcharging by unplugging once the battery reaches full capacity. Partial charges are better than complete discharges to preserve lithium-ion cell integrity.

Store your suitcase in a cool, dry place with temperatures between 10°C and 25°C (50°F-77°F). Prolonged storage at full charge or complete discharge can degrade battery health. If unused for extended periods, maintain charge levels around 40-60% to prevent capacity loss.
Prevent warranty voidance by avoiding water exposure and physical impacts. Use the built-in protective casing when transporting through rough environments. Never attempt DIY repairs or modifications – this will nullify coverage for motor, battery, and structural components.
Follow manufacturer guidelines for routine checks. Report any charging anomalies or capacity drops below 60% within warranty periods. Regular maintenance ensures optimal performance while keeping your Airwheel electric suitcase protected under the 1-year warranty policy.